Virtual Kidnappings

    A common scam throughout Mexico is telephone kidnapping a.k.a virtual kidnappings.  Although the calls varied in style, the methodology was invariably the same: the virtual kidnapping calls have included a crying/pleading voice immediately after the call is answered and before the “kidnapper” gets on the phone. In this manner, they hoped to confuse the victim and get them to give away important information; for example, if the crying voice sounds like your child in any way, and you call out that child’s name, the caller now knows the name of the child that could potentially be a kidnap victim, and will use this knowledge against you. The voice of the “victim” will usually be crying and/or hysterical – this makes it difficult to identify and increase the likelihood that you will believe it is in fact your loved one. 

    Criminals will try to use fear, tact and timing against you. For example, they plan their calls to coincide with times when it will be difficult to contact the child or another adult immediately (e.g. when child is either on their way to or from school). All calls demand money for the release of the loved one and stipulate no police involvement. Often times the callers will give statements to suggest surveillance such as: “we saw you at the school with your camioneta”. Very vague but implying they have been watching your family and using fear and everyday routines against you to reinforce the threat of the kidnapping. One of the most important things for you to know are the details of your family’s travel and location (where are they supposed to be, who are they supposed to be with, etc.). In addition, it is equally important that you ensure good communication (land-line and cell phone numbers) with your family members. 

    If you become the target of one of these calls, here are some important tips to remember: 

-Try to remain calm. Remember, the vast majority of these calls are a hoax. Whether done as a prank or an attempt to extort money from you, the perpetrators are attempting to exploit your fears. If you have caller ID, write down the number. 

-Do not tell the caller where you live or agree to any money transfer. Never volunteer information. 

-Ask to speak to your child to confirm his/her identity. This will foil the majority of these calls as the virtual kidnapper only has the upper hand as long as you believe that he/she really has your loved one. Don’t be afraid to challenge them “what is my child’s name?” 

-If the caller refuses to let you speak with your child and stays on the line (many will hang up at the first sign of stubbornness), ask the caller to ask your child something that is known only to your family. You can work out a secret word or phrase (e.g. favorite toy, pet name, first grade teacher’s name, etc.) to test for identifying a family member. 

-If the caller can answer the question, but does not let you speak with your child, this may be an “inside job” and they still may not have your loved one in their custody.
 
    In the event you cannot locate your child after the caller has successfully answered the question or the caller actually puts your loved one on the line, it is very important that you attempt to do the following: 

-Keep the caller on the line as long as possible and have another family member contact the police. If you are alone, contact the police as soon as possible. 

-Listen and take notes of the demands, tone or accent of the caller, background noise, and any other important information that could assist the police. 

-Ask for a way to make contact with the caller. If they refuse to answer, ask when they will call again. 

Source:  RSO Mexico City