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Warden Message: Playa del Carmen, Mexico, Possible Violence

Consular Affairs Bulletins Report

Americas - Mexico
October 22 2009

U.S. Consulate General Merida issued the following Warden Message on October 22:

 

The U.S. Consulate advises U.S. citizens residing or traveling  in the city of Playa Del Carmen, Quintana Roo, Mexico, that we have received information regarding the threat of a grenade attack in the Fifth Avenue (Quinta Avenida) area the evening of October 22, 2009.  This information is unconfirmed, but citizens are advised to maintain awareness of their surroundings when travelling throughout the city and to avoid large crowds. 
 
The U.S. Consulate takes this opportunity to remind U.S. citizens of the following courses of action to take if you find yourself in a situation in or near a violent attack:  
 
  • Always be aware of your surroundings.
  • Whenever possible, carry a cell-phone with up to date contact information for emergencies.  
  • When explosions are heard, immediately move to a safe area with good cover.  For example, look for something substantial to hide behind, seek cover in a room made of solid construction (e.g. concrete, steel, etc.), stay away from doors and windows, and do not venture out to try and observe the conflict.   
  • Immediately convey the sense of danger/threat to those around you. 
  • Do not attempt to move to a vehicle if you are in a safe area. Remain there until local security tells you that it is safe to move.
  • Always carry information about your personal medical needs.  
 
 For the latest security information, Americans traveling abroad should regularly monitor the Department's Internet web site at www.travel.state.gov where the current Worldwide Caution Public Announcement, Travel Warnings and Public Announcements can be found. Up to date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States, or, for callers outside the United States and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).   The State Department’s main line can be reached at 1-202-647-4000.  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at www.travelregistration.state.gov.  By registering, American citizens make it easier for the Embassy or Consulate to contact them in case of emergency. 
 
For any emergencies involving U.S. citizens, please contact us at one of the following phone numbers:
 
CONSULATE MERIDA (Calle 60 No. 338-K x 29 y 31, Colonia Alcala Martin, Merida, Yucatan, Mexico)
Main switchboard dialing from the US: 011-52-999-942-5700
Main switchboard dialing from outside Merida but within Mexico: 01-999-942-5700
After-hours duty officer dialing from the US (Nextel): 011-52-999-305-1417
After-hours duty officer dialing from outside Merida but within Mexico (Nextel): 045-999-305-1417
 
CONSULAR AGENCY PLAYA DEL CARMEN ("The Palapa,"  Calle 1 Sur, between Avenida 15 and Avenida 20, Playa Del Carmen, Quintana Roo, Mexico)
Office dialing from the US: 011-52-984-873-0303
Office dialing from outside Playa Del Carmen but within Mexico: 01-984-873-0303
After-hours phone dialing from the US: 011-521-984-807-8355
After-hours phone dialing from outside Playa Del Carmen but within Mexico: 045-984-807-8355
 
CONSULAR AGENCY CANCUN (Plaza Caracol , second level, no. 320-323, Boulevard Kukulcan, km. 8.5, Zona Hotelera, Cancun, Quintana Roo, Mexico)
Office dialing from the US: 011-52-998-883-0272
Office dialing from outside Cancun but within Mexico: 01-998-883-0272
After-hours phone dialing from the US: 011-521-998-845-4364
After-hours phone dialing from outside Cancun but within Mexico: 01-998-845-4364
 
CONSULAR AGENCY COZUMEL (Plaza Villa Mar en el Centro, Plaza Principal, (Parque Juárez between Melgar and 5th Avenue) 2nd floor, locales #8 and 9, Cozumel, Quintana Roo, Mexico)
Office dialing from the US: 011-52-987-872-4574
Office dialing from outside Cozumel but within Mexico: 01-987-872-4574
After-hours phone dialing from the US: 011-521-987-876-0624
After-hours phone dialing from outside Cozumel but within Mexico: 011-521-987-876-0624
 

This warden message remains in effect until October 23, 2009.